We are committed to providing a transparent, secure and convenient online shopping experience. By using our services, you agree to the following terms and conditions.
1. Personal information protection
We strictly protect your personal information. For detailed practices regarding collection, use and protection, please refer to our privacy policy.
2. Transaction security
All payments, whether via paypal or credit cards, are processed through a secure gateway. We will not store any of your financial information to ensure the security of your transactions. For more information, please refer to our payment methods.
3. Order cancellation and refund
Order Cancellation: You can cancel your order at any time before the start of international shipping. Refunds will be processed in accordance with our refund policy based on the cancellation time.
Refund time: Refunds are usually processed within 1 to 5 working days, depending on your bank.
4. Tariffs and Liabilities
Due to the fact that customs policies vary from country to country, our goods and transportation prices do not include any tariffs. If your package is detained by the customs, it is your responsibility to solve these problems. We suggest that you familiarize yourself with the customs regulations of your country before placing an order.
5. Customer support and feedback
If you have any questions or feedback regarding our terms of service, please contact us. We promise to provide timely support and address your concerns. We welcome any suggestions from you.
6.Applicable law
These Terms of Service and any separate agreements we use to provide services to you are governed by and construed in accordance with the laws of Hong Kong.